To Apply for this Job Click Here
Our client, a large organization located in Rosemont is looking for a temporary Customer Service Support Representative to assist with their national accounts. The ideal candidate is highly organized, has great attention to detail, and is comfortable utilizing multiple systems. This is a temporary role with the potential for it to be extended into a permanent position. The hours are 8-5 Monday-Friday with an opportunity to work from home two days a week.
Responsibilities
· Create customer accounts and provide superior customer support throughout the lifecycle of client.
· Accurately document all account requirements for proper reporting inducing quote creation according to sit survey
· Provide regular communications for updates and reporting purposes to customers, dealers, and other members of the team.
· Respond to all inquires from internal and external customers in a timely manner
· Accurately enter contact data and notes into database for tracking, analysis, and reporting
· Process customer orders from initial proposal through installation
· Contributes to team effort by accomplishing related results as needed.
Qualifications
· At least 3+ years of office, administrative, or data entry experience
· Strong attention to detail
· Proficient in MS Office Suite
· Salesforce or SAP system experience is a plus
· Positive and pleasant personality
· Strong written and verbal skills
1431155_1758029902