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AR Clerk/Specialist:
-answer phones
-monitor credit e-mail groups, respond to customer requests for invoice copies and/or documentation requests, save all ACH payment notifications, send customers revised invoice copies and forward to collectors any customer disputes
-post/prep daily mail
-accurately post cash receipts against correct invoices
-pull credit reports on new customer requests, set limit as per company SOP/Guidelines
-learn collection procedures and progress into managing specific accounts
-learn new customer set-up procedures that require completion of contracts and/or customer links and progress into support role for when we receive high volume of requests
-any additional responsibilities to help operationally support the department as needed
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