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Position: Law Firm Collections Specialist
Location: Miami or Fort Lauderdale office
Schedule: Monday – Friday, 8:30 am to 5:30 pm
The Collections Specialist is responsible to collect from clients the payments of past due receivables.; address inquiries from attorneys and clients regarding to invoices and billing procedures. This role also supports E-billing functions, including assisting with appeals of rejected submissions.
Responsibilities
- Work with attorneys on collections of past due receivables.
- Contact clients on accounts with past due receivables, arrange unpaid amounts, establish repayment schedules.
- Email invoices to clients on a regular basis.
- Keep concurrent notes per client on collection communications in collections module.
- Review daily reminders of collections notes for prompt follow up.
- Address client, attorney or other inquiries related to invoices and/or payments.
- Maintain compliance with all federal and state regulations, including but not limited to the
FDCPA.
- Assist with E-billing tasks, including reviewing and appealing rejected submissions.
- Other tasks as assigned.
Education, Experience, Skills
- Bachelor’s degree or relevant work experience.
- Between 3 to 5 years of legal collections experience in a law firm setting.
- Familiarity with E-billing platforms and procedures is a big plus.
- Good computer skills
- Effective time management.
- Excellent oral and written communication skills.
- Excellent attention to detail and high level of accuracy.
- Excellent negotiation skills.
- Solve problems effectively.
- Work well with others.
- Able to work with minimum supervision in a fast-paced environment.
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