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Location: Draper, UT (Onsite)
Pay Rate: $25.55/hr
Duration: 1 year
Basic Qualifications
- High school diploma required
- Minimum two years of experience working in the technical support field in an enterprise environment, preferably with phone support experience.
- Solid technical knowledge, troubleshooting skills and support experience with the following:
- Microsoft Windows platform (Windows 7, 10, 11)
- Zoom
- Networking, LAN, WAN, corporate enterprise domain infrastructure environment
- Windows desktop and server operating system
- Microsoft Active Directory
- Microsoft Outlook
- Good understanding of Microsoft Office products such as Word, Excel and PowerPoint.
- Basic conceptual knowledge of Citrix/VMware/VDI/Virtualization.
- Ability to perform Mobile OS (iOS/Android) application troubleshooting.
- Team player mentality, collaborative, self-learner and self-motivated.
- Good understanding of English and good communication skills are a must.
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