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Job Description – Associate, Office Experience
Our client is seeking an Office Manager to support a fast‑paced, professional services office in San Francisco. This role is fully onsite, Monday-Friday, and is responsible for delivering a best‑in‑class employee and guest experience while overseeing day‑to‑day office operations and facilities management. The Office Manager will play a hands‑on role in fostering a welcoming, connected workplace environment and serving as a key point of contact for both employees and visitors.
Guest Experience
- Oversee the front‑of‑house experience for a mid‑sized office, ensuring all guests and clients feel welcomed and well supported
- Greet and escort visitors, coordinating arrivals and logistics with internal stakeholders
- Partner with senior leaders to plan and execute meeting experiences, including room setup, food and beverage coordination, and overall flow
- Prepare, support, and reset conference rooms with a hospitality‑driven, detail‑oriented approach
- Maintain a polished, organized, and client‑ready office and meeting space environment at all times
Employee Experience & Office Support
- Coordinate closely with HR and IT to support new hire onboarding, including workspace setup, technology coordination, and welcome materials
- Organize weekly office lunches and employee gatherings, managing scheduling, ordering, setup, and cleanup
- Plan and execute employee celebrations such as birthdays, anniversaries, and key milestones
- Support internal events including holiday gatherings, team outings, and volunteer initiatives
- Collaborate with executive assistants and cross‑functional partners on onsite and offsite events
- Manage internal office communications, including a weekly office newsletter with updates, reminders, and upcoming events
Facilities & Operations
- Maintain shared office spaces such as kitchens, breakrooms, and supply areas to ensure they are clean, stocked, and welcoming
- Proactively manage inventory and ordering of office supplies, snacks, and beverages
- Serve as the primary contact for building management and vendors regarding maintenance, repairs, and access needs
- Coordinate parking access and badge management for employees and visitors
- Support office safety and emergency preparedness efforts
Qualifications
- Bachelor’s degree preferred, but not required
- 5-8+ years of experience in an office management, workplace experience, or professional services environment
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat
Skills & Attributes
- Strong written and verbal communication skills
- Proactive, solutions‑oriented mindset with sound judgment
- Highly organized with strong attention to detail and follow‑through
- Ability to manage multiple priorities and deadlines in a fast‑paced environment
- Collaborative, resourceful, and comfortable working independently
- Discreet with confidential information and committed to exceptional service
- Adaptable, professional, and comfortable in a dynamic, entrepreneurial setting
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