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As the Workplace Assistant, you’re the first point of contact for anyone entering the office-shaping the overall experience from the moment people arrive. You oversee the front desk and play a key role in ensuring daily operations run smoothly. This is a fully in‑office position based in San Francisco, with expected hours of Monday through Friday, 9:00am-5:00pm.
Core Responsibilities
Front Desk & Visitor Experience
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Serve as the primary presence at the front desk, welcoming employees, guests, candidates, and clients with professionalism and warmth
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Oversee visitor check‑in, badges, and adherence to building access and security procedures
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Keep an eye on security systems, including cameras and alarms
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Notify staff of guest arrivals and assist with meeting room scheduling when needed
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Manage incoming calls, the general workplace inbox, and internal communications with timely, polished responses
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Act as a resource for employees seeking information about the office or daily operations
Office Operations
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Handle incoming and outgoing mail, packages, and deliveries, ensuring accurate logging and prompt notifications
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Maintain cleanliness and organization of shared spaces, reception, and meeting rooms throughout the day
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Monitor kitchen and pantry supplies, coffee stations, and communal items; report restocking needs
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Submit and track maintenance or service requests through the workplace ticketing system
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Assist with ordering and distributing office supplies
Onboarding & Hospitality
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Prepare workstations and welcome materials for new hires on their first day
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Support logistics for candidate and client visits, including room setup, hospitality arrangements, and coordination with recruiting and administrative teams
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Help organize team gatherings, catered lunches, all‑hands meetings, and office events
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Assist visiting employees from other locations with access, desk assignments, and general office guidance
Cross‑Functional Collaboration
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Work with IT to coordinate hardware pickups and returns
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Partner with security teams on access requests and visitor protocols
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Support workplace leadership with ad hoc tasks and special projects
What You Bring
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1+ years of experience in a receptionist, front desk, office coordination, or hospitality role
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A naturally welcoming, people‑focused demeanor
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Strong attention to detail and the ability to juggle multiple tasks in a fast‑paced environment
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Clear, professional communication skills-both written and verbal
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Dependability and punctuality, with an understanding of how essential the front desk role is to the office experience
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Comfort using common workplace tools (e.g., Google Workspace, Slack, ticketing systems)
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A collaborative mindset and willingness to help wherever needed
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Ability to stay calm, organized, and solution‑oriented during busy periods
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