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Must Haves:
* Strong product management experience – delivering large scale platform or system transformations
* Strong AI experience and knowledge – ability to come in with a “vision” and help different internal teams utilize AI more efficiently
* Great CRM and CPQ experience (Salesforce ecosystem)
* Experience partnering with teams such as engineering, architecture, and internal business teams
Plusses:
* Any relevant CRM certifications
Day to Day:
* Own product strategy, roadmap, and execution across core go-to-market platforms, including Salesforce CRM, Marketing, and CPQ/Revenue (Quote-to-Order) systems
* Drive end-to-end Lead-to-Cash transformation across systems, processes, and business teams
* Be accountable for adoption, value realization, and measurable business outcomes (e.g., pipeline velocity, conversion, digital revenue)
* Define product direction and prioritization, ensuring clear ownership of roadmap decisions and trade-offs
* Partner with Sales, Marketing, Finance, and Technology stakeholders to define priorities and deliver measurable business outcomes
* Maintain a strong understanding of customer needs, market trends, and competitive landscape to inform product strategy
* Lead end-to-end product delivery, from discovery and prioritization through execution and adoption
* Drive alignment across cross-functional teams, ensuring clarity on priorities, trade-offs, and outcomes
* Establish scalable, reusable platform capabilities that support multiple business units and regions
* Define and track success metrics, including adoption, efficiency, and business impact
* Partner with Engineering, Data, and Architecture teams to ensure solutions are reliable, secure, and aligned with enterprise standards
* Partner across Data, Digital, and Order-to-Cash teams to ensure seamless integration across the customer lifecycle
* Drive global rollout and adoption in partnership with Operational Readiness, Training, and Change Management teams
* Build, lead, and develop a team of product managers, including hiring, coaching, and performance management, while strengthening product management practices and operating models
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