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Beacon Hill Technologies is seeking a senior-level ServiceNow Developer. This is not a traditional ITSM administration role – we need a strong engineer who can build scalable custom applications on the ServiceNow platform and contribute across integrations, architecture, frontend experiences, and modern AI-assisted development practices.
The ideal candidate has deep hands-on ServiceNow development experience, thrives in code-centric environments, and is comfortable working across multiple systems including Splunk, Azure, Snowflake, and React-based UI layers.
Proven experience building end-to-end custom applications using App Engine Studio and modern ServiceNow development tooling
Strong integration development experience using REST, SOAP, and scripted APIs
Experience integrating ServiceNow with enterprise platforms such as Splunk, Azure, Snowflake, or identity providers
Strong understanding of CSM/FSM workflows, including case management, work orders, dispatch, Agent Workspace, and CMDB-driven fulfillment
Experience working in domain-separated ServiceNow environments
Familiarity with modern ServiceNow UI technologies including UI Builder, Next Experience, Workspaces, and Service Portal
React experience or strong frontend development experience preferred
Experience with source control, CI/CD pipelines, GitHub, Azure DevOps, update sets, and application repository management
Experience using AI-assisted development tools such as GitHub Copilot, Cursor, Claude Code, or similar platforms
Strong troubleshooting, debugging, and architecture problem-solving skills
Ability to work cross-functionally, challenge requirements constructively, and contribute to solution design and technical direction
Strong communication skills and a proactive, ownership-oriented mindset
Desired Skills:
Splunk integration experience
Snowflake experience
Azure platform familiarity
Python experience for data-related workflows
ServiceNow CAD certification (nice to have, not required)
Mobile Agent / Now Mobile experience
Experience with Performance Analytics and dashboards
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