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Are you someone who pays close attention to detail, enjoys, problem solving, and consistently seeks ways to improve? If so, we want to meet you!
The Service Desk Professional serves as the main contact for technical support, addressing IT issues, resolving hardware and software issues, and managing service requests. Key responsibilities include resolving user problems, escalating complex issues, assisting with onboarding, monitoring systems, and developing documentation and training materials. This role ensures IT services remain efficient and reliable, supporting user productivity and satisfaction through good communication, problem-solving, and excellent customer service.
1460297 – CB_1779909155