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- Own sprint backlog and implementation of new product initiatives. Prioritizes product backlog working against established roadmap and coordinating dependencies with other POs. Manages portfolio of IT initiatives to ensure proper prioritization and delivery of initiatives on time and on budget* Manage the steady-state product backlog for assigned Finance capabilities, balancing enhancements, break/fix needs, compliance requests, and business priorities.* Maintain clear visibility to intake, prioritization decisions, dependencies, delivery status, and tradeoffs across product work and funded project initiatives.* Partner with Project Managers and delivery teams on project initiatives to align scope, milestones, decisions, risks, and business readiness to the approved product roadmap.* Ensure project work is planned with a clear handoff back to steady-state product ownership, including support model, backlog impacts, and adoption needs.
- Responsible for development of business case and completing competitive analysis to inform short- and long-term product vision. Incorporates this knowledge when prioritizing features for releases. Makes tradeoff decisions between scope (value in expected ROI) and schedule (higher operating expense in longer release cycles) to reflect the best interests of business owners and end users.* Translate business strategy, product health, vendor capability, financial impact, and user feedback into practical roadmap recommendations.* Support annual planning and project intake by shaping initiative objectives, business value, cost considerations, dependency impacts, and expected outcomes.* Evaluate whether work should be handled as product lifecycle enhancement, operational care and feeding, vendor release, or a time-boxed project initiative.* Use business case inputs to guide prioritization and make transparent recommendations when scope, timing, budget, or capacity constraints require tradeoffs.
- As part of planning, decomposes feature(s) into user Stories and establishes Story acceptance criteria. Defines the definition of done.* Convert business needs into epics, features, user stories, acceptance criteria, and definition of done that are clear enough for delivery teams to execute.* Document requirements at the appropriate level of detail while keeping traceability to the business objective, roadmap item, or project initiative.* Clarify what success looks like for enhancements, releases, and project deliverables, including UAT expectations and business approval criteria.* Partner with engineering, vendors, QA, and business SMEs to resolve requirement questions and prevent misalignment before build or configuration begins.
- Establish and facilitate relationships with the end customer and business leadership/ owners, bringing the voice and priorities of the customer to the forefront. Work cross-functionally to ensure business requirements and solution capabilities are effectively matched and implemented. Develops spirit of teamwork and collaboration with clear lines of accountability for key decisions* Serve as the business-facing technology partner for assigned Finance capabilities, helping stakeholders understand options, constraints, sequencing, and decision points.* Facilitate alignment across Finance, Enterprise Technology, vendors, PMO, engineering, architecture, security, QA, and support teams.* Bring forward the voice of the user and business process context so solutions are designed around real business outcomes, adoption needs, and operational impacts.* Create clarity on decision rights, escalation paths, open questions, and accountable owners for product work and project initiatives.
- Weekly tracking of incidents and service tasks to completion in partnership with service team. Shares regular feedback and follow up with business partners.* Monitor product health across assigned applications, including incidents, service requests, recurring pain points, user impact, and operational trends.* Partner with support teams, vendors, and technical delivery teams to shepherd escalations through resolution and communicate status to impacted stakeholders.* Identify themes from support activity that should become backlog items, process improvements, training opportunities, or future roadmap considerations.* Ensure project initiatives include appropriate support readiness, issue intake approach, transition planning, and ownership after go-live.
- Responsible for product introduction & review with stakeholders. Documents Story acceptance criteria into JIRA and approves/validates Stories into baseline.* Lead product introductions, release reviews, demos, and stakeholder checkpoints so business users understand what is changing and why it matters.* Validate stories, requirements, and delivered functionality against acceptance criteria before work is baselined, released, or formally accepted.* Coordinate with change, training, support, QA, and business teams to confirm readiness for product enhancements and project go-lives.* Capture lessons learned, adoption feedback, and enhancement opportunities after releases or project milestones to inform future prioritization.
- Understands business strategy and clarifies customer objectives for scrum teams* Maintain a strong understanding of Finance business priorities, application landscape, integrations, vendor capabilities, risk areas, and user experience.* Translate strategic objectives into clear delivery direction for scrum teams, vendors, project teams, and cross-functional partners.* Provide context that helps teams make better decisions, including business process impacts, dependency considerations, stakeholder expectations, and compliance needs.* Support project initiatives by reinforcing the long-term product vision, clarifying business outcomes, and ensuring delivery choices remain aligned to Finance and Enterprise Technology priorities.
- Manages, coaches, and develops a team supporting Finance systems product work. Sets clear expectations, delegates assignments, and builds the capability and engagement of direct reports.* Directly supervise assigned team member(s), including goal setting, workload balancing, ongoing feedback, performance reviews, and career development planning.* Coach the team on product ownership practices, requirement quality, stakeholder communication, and delivery accountability.* Allocate work across the team so backlog, support, and project commitments are covered, and adjust as priorities shift.* Support hiring, onboarding, recognition, and retention while fostering an inclusive, collaborative team environment aligned to company values.
1460401 – SJG_1794409995