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Job Details
- Location: Little Canada, MN
- Schedule: Monday – Friday 8:30am-5pm
- Work Model: Full time on-site
- Pay: $26-$27 per hour (depending on experience)
Position Overview
We are seeking a professional and organized Office Administrator & Front Desk Coordinator to serve as the primary point of contact for clients, visitors, and incoming communications. This individual will play a vital role in maintaining an efficient and welcoming office environment while providing administrative support to leadership and staff.
The ideal candidate is highly organized, customer-focused, and thrives in a busy office setting where multitasking and attention to detail are essential. This opportunity is based fully onsite in Little Canada, MN, and offers the chance to work within a collaborative, team-oriented environment while supporting individuals through important life planning and legal matters.
Key Responsibilities
- Serve as the first point of contact by welcoming guests and creating a positive visitor experience.
- Manage a multi-line phone system, directing calls and taking messages as needed.
- Respond to email inquiries and online communications in a timely and professional manner.
- Coordinate appointments and maintain calendars for team members.
- Provide clients with accurate information regarding services and general inquiries.
- Maintain and update client records and information within company systems.
- Support daily administrative functions, including data entry, document preparation, and filing.
- Coordinate office supply inventory and place orders as needed.
- Arrange catering and meal orders for meetings and team events.
- Assist executive leadership with travel planning and logistics.
- Collaborate with internal departments to ensure smooth day-to-day operations.
- Handle sensitive and confidential information with professionalism and discretion.
Qualifications
- Previous experience in reception, administrative support, customer service, or a similar office-based role.
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Exceptional organizational abilities with the capacity to manage multiple priorities effectively.
- Comfortable working independently while maintaining a high level of productivity.
- Proficiency with office technology, including phone systems, email platforms, calendar management tools, and Microsoft Office applications.
- Experience working with CRM, client management, or customer service software preferred.
- Familiarity with virtual communication tools and conference platforms is a plus.
- Demonstrated ability to maintain confidentiality and exercise sound judgment.
Ideal Traits
- Professional and welcoming demeanor
- Strong customer service mindset
- Detail-oriented and dependable
- Self-motivated with excellent follow-through
- Ability to adapt in a fast-paced, ever-changing environment
- Team player who enjoys supporting others and contributing to office success
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