Benefits Specialist

• Administer and support employee benefit programs including medical, dental, vision, life, disability, FSA, HSA, voluntary benefits, and retirement plans. Process enrollments, life event changes, terminations, beneficiary updates, and eligibility changes while maintaining accurate records and ensuring compliance with plan provisions. Coordinate open enrollment activities, employee communications, benefit education sessions, and post-enrollment audits and reconciliations.
• Manage leave administration processes including FMLA, ADA accommodations, workers’ compensation, parental leave, military leave, and company-sponsored leave programs. Coordinate documentation with employees, managers, healthcare providers, and third-party administrators while ensuring compliance with federal, state, and company policies.
• Serve as the primary HRIS administrator for employee data, benefits, and HR records within Paycom and related HR systems. Maintain employee demographic, employment, compensation, and benefit information; conduct system audits; support upgrades, testing, and process improvements; and create workflows, electronic forms, and system documentation.
• Provide day-to-day HR operational support by coordinating onboarding activities, new hire paperwork, benefit enrollment, orientation, employee offboarding, COBRA administration, employment verifications, unemployment claims, and HR correspondence. Maintain electronic personnel files and ensure compliance with record retention requirements.
• Support payroll operations by serving as a backup resource for payroll processing, verifying benefit deductions, pay changes, and leave-related adjustments, assisting with payroll audits and reconciliations, and partnering with payroll to ensure accurate reporting and compliance.
• Act as the primary liaison between employees and external vendors including benefit carriers, brokers, third-party administrators, wellness partners, and leave management providers. Resolve enrollment discrepancies, billing issues, eligibility concerns, and service-related questions while supporting vendor evaluations and new program implementations.
• Assist with compliance initiatives related to ACA, COBRA, HIPAA, ERISA, Section 125, FMLA, ADA, workers’ compensation, and other employment regulations. Support reporting requirements, benefit invoice reconciliation, monthly billing accuracy, audit preparation, and maintenance of compliance documentation.
• Develop and maintain HR reports, dashboards, and analytics related to benefits, leave administration, employee demographics, and HR operations. Monitor key performance indicators, identify trends, recommend process improvements, and provide reporting support for HR leadership, executive teams, and board-level stakeholders.
• Serve as a trusted resource for employee questions regarding benefits, leave programs, policies, and wellness initiatives. Develop and distribute employee communications, conduct benefit orientation sessions, and promote employee awareness and utilization of available programs and resources.

Qualifications

Required

• High school diploma or equivalent required; Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 3-5 years of progressive experience in benefits administration and HR operations.
• Experience administering leave programs including FMLA, ADA accommodations, and workers’ compensation.
• Strong HRIS experience with systems such as Paycom, Workday, UKG, ADP Workforce Now, or similar platforms.
• Experience supporting employee benefits programs and open enrollment activities.
• Working knowledge of ACA, COBRA, HIPAA, ERISA, and related employment regulations.
• Advanced Microsoft Excel skills with the ability to analyze data, generate reports, and perform reconciliations.

Preferred

• CEBS, SHRM-CP, PHR, or related HR certification.
• Experience in a manufacturing or multi-site environment.
• Experience supporting HRIS implementations, system enhancements, or optimization projects.
• Prior payroll processing or payroll administration experience.