Facilities Coordinator
Location: Durham, NC 27701
Work Arrangement: Full-Time, Onsite
Schedule: Monday-Friday, 8:30 AM – 5:00 PM
Employment Type: Contract through January 2027 with potential for extension
Pay Rate: $20.00/hour

Position Overview

Beacon Hill’s client is seeking a Facilities Coordinator to support daily facility operations at their Durham, NC location. This role is ideal for an organized, customer-focused professional who enjoys working in a fast-paced environment and helping maintain a safe, efficient, and welcoming workplace. The Facilities Coordinator will partner with vendors, employees, and service providers to ensure building operations, amenities, maintenance activities, and workplace services run smoothly.

Key Responsibilities

• Perform routine facility inspections and office walkthroughs to ensure the workplace remains safe, clean, organized, and fully functional.
• Manage maintenance requests from start to finish, coordinating repairs and service activities while ensuring timely completion and adherence to service expectations.
• Oversee workplace services and amenities, including food service programs, fitness facilities, conference rooms, employee events, mail distribution, courier services, and office relocations.
• Serve as a primary point of contact for vendors, contractors, and facilities personnel by communicating project requirements and coordinating onsite work activities.
• Assist with sourcing service providers and maintaining accurate facility records, internal webpages, documentation, and operational files.
• Support client satisfaction initiatives by meeting contractual obligations, achieving service-level expectations, and providing an exceptional customer experience.
• Maintain and support emergency preparedness programs, including evacuation plans, after-hours response procedures, and environmental health and safety compliance.
• Coordinate incoming and outgoing warehouse shipments while monitoring inventory levels and maintaining accurate inventory records.
• Assist with general facilities and operational projects as needed to support business objectives.

Required Qualifications

• Strong communication, organizational, and problem-solving abilities.
• Ability to work independently and prioritize tasks with minimal supervision.
• Comfortable making decisions and responding effectively in high-pressure situations.
• Self-starter with a positive attitude, adaptability, and a customer-focused mindset.
• Ability to lift, push, and move materials or equipment as required.
• Proven ability to collaborate effectively within a team-oriented environment.
• Comfortable using technology platforms, Microsoft Office applications, and email systems.

Preferred Qualifications

• 0-2 years of professional experience.
• Experience in facilities management, property management, hospitality, workplace services, or a related field.
• Familiarity with occupational health and safety requirements and facilities operations.
• Basic knowledge of building systems, including HVAC, mechanical, electrical, fire protection, and chiller systems.
• Exposure to or experience supporting laboratory environments.
• Strong Microsoft Excel skills and basic financial acumen.
• Hospitality experience with a strong emphasis on customer service and employee support.