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Job Description:
Our client, a leading facilities and workplace services organization in downtown Austin, is seeking a Facilities Coordinator to support day-to-day site operations and ensure the office is maintained at a high level. This individual will coordinate maintenance and repair requests, oversee vendors and service providers, conduct daily office walkthroughs, and assist with workplace services, events, supplies, building access, and other operational needs. They will also serve as a key point of contact for onsite facilities requests while providing a high level of customer service to employees, visitors, vendors, and other stakeholders. This is a hands-on, service-oriented environment that requires someone who is organized, proactive, collaborative, and comfortable managing multiple priorities. The schedule is Monday-Friday, 8:30 AM-5:00 PM, and is a 3 month contract to hire.
Job Responsibilities:
- Conduct daily walkthroughs to ensure the office remains clean, organized, safe, and operating effectively.
- Respond to facilities work orders in a timely manner while maintaining strong customer service and KPI compliance.
- Coordinate repairs, preventative maintenance, minor projects, and other facilities requests from initiation through completion.
- Work closely with vendors, facilities staff, and service providers to coordinate onsite work while minimizing business disruption.
- Assist with vendor procurement and provide ongoing oversight and coordination of third-party service providers.
- Coordinate workplace amenities and services, including food service, fitness, transportation, office moves, meetings, and events as needed.
- Support reception, guest services, mail and courier services, office supplies, equipment maintenance, building access, safety, and security needs.
- Maintain accurate site records, operational documentation, building procedures, and other facilities-related information.
- Assist with emergency response planning, evacuations, after-hours response procedures, and environmental health and safety initiatives.
- Provide logistical assistance for Moves, Adds, and Changes (MAC), including office moves, reconfigurations, and related workplace projects.
Qualifications:
- High School Diploma required; Associate’s degree preferred but not required.
- Previous experience in facilities coordination, workplace services, office operations, property management support, or a related environment preferred.
- Strong organizational skills with the ability to prioritize multiple work orders, projects, vendors, and operational requests.
- Excellent customer service and interpersonal skills with the ability to build positive relationships with clients, employees, vendors, and service providers.
- Strong written and verbal communication skills and the ability to provide clear direction to vendors and facilities partners.
- Proactive and detail-oriented approach with the ability to identify facility issues and opportunities for operational improvement.
- Ability to work effectively in a team-oriented environment while also independently managing day-to-day responsibilities.
- Comfortable working in a hands-on, onsite environment that may include office walkthroughs, event support, vendor coordination, building access, workplace moves, and other facilities-related needs.
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