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Position Overview
We are seeking a detail-oriented Import/Export Operations Specialist to coordinate and manage international shipping activities while ensuring compliance with U.S. and international trade regulations. This role will oversee import/export documentation, coordinate logistics with internal and external partners, and support the timely and efficient movement of goods across global markets.
Key Responsibilities
- Coordinate daily import/export operations, ensuring timely and compliant movement of goods via ocean, air, land, and rail.
- Collaborate with freight forwarders, customs brokers, transportation providers, warehouse teams, and internal stakeholders to facilitate international shipments.
- Prepare, review, and maintain accurate import/export documentation in accordance with U.S. and international customs regulations.
- Ensure compliance with applicable government regulations, organizational policies, and established standard operating procedures (SOPs).
- Process import/export orders for assigned countries, trade lanes, and product portfolios, ensuring accuracy and timely completion.
- Maintain organized, audit-ready records and conduct internal file reviews to ensure regulatory compliance.
- Support internal and external audits, including those conducted by U.S. Customs and Border Protection (CBP) and other regulatory agencies.
- Stay current on international trade regulations, customs requirements, and applicable government agency standards, including USDA and APHIS.
- Develop, maintain, and update SOPs related to import/export operations and provide process training to team members and stakeholders.
- Serve as a primary point of contact for international business partners and customers regarding import/export activities.
- Manage complex international trade accounts and shipping routes while identifying opportunities to improve operational efficiency.
- Collaborate cross-functionally with domestic and international teams to implement best practices and drive continuous process improvements.
- Develop subject matter expertise in assigned business units, product portfolios, and production processes.
- Support additional operational projects and responsibilities as needed.
Qualifications
- Bachelor’s degree (BA/BS) required.
- Experience in import/export operations, international logistics, customs compliance, or a related field.
- Working knowledge of U.S. and international trade regulations, including requirements established by U.S. Customs and Border Protection (CBP), USDA, APHIS, and other applicable government agencies.
- Familiarity with international shipping processes, freight forwarding, customs brokerage, and transportation logistics.
- Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook, required.
- Previous experience in an office or administrative environment required.
- Strong written and verbal communication skills in English.
- Excellent organizational skills and attention to detail, with the ability to maintain accurate documentation and records.
- Strong problem-solving abilities and the ability to coordinate with multiple internal and external stakeholders.
- Ability to work independently with minimal supervision while managing competing priorities and deadlines.
- Strong analytical skills preferred.
- Flexibility to work overtime as business needs require.
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