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A large, internationally recognized professional services firm is looking for a Collections Specialist to join its billing and revenue operations group out of its Washington, D.C. office.
We provide strong compensation, a comprehensive benefits package, and a dynamic team environment where collaboration and innovation are valued.
About the Role
This position is a great fit for someone who is organized, detail-oriented, and comfortable working under deadlines. You’ll bring sound judgment, clear communication, and a proactive attitude to everything you do. The role sits within the billing and revenue function and reports to a senior collections leader. Some overtime may be required during peak periods.
What You’ll Do
- Own the day-to-day collections process, regularly engaging with attorneys to assess outstanding balances and determine the right path forward
- Handle core accounting tasks tied to billing and accounts receivable
- Keep firm and office leadership informed on the status of receivables
- Generate and process client invoices through internal billing platforms
- Upload invoices and accrual data through third-party electronic billing portals
- Field billing and accounting inquiries from internal teams and clients
- Edit and update draft invoices based on feedback from attorneys and support staff
- Review client account balances and transaction histories, including payment applications
- Process retainer and deposit applications, as well as unapplied cash
- Coordinate client refunds when applicable
- Communicate with attorneys and revenue leadership on aging balances and collection strategy
- Build reports and reconciliations related to collections and receivables activity
- Keep detailed, up-to-date notes in the collections tracking system
- Support the firm’s annual internal audit process, including credit research and refund processing
- Pitch in on special projects and other tasks as the need arises
What You’ll Bring
- Strong written and verbal communication skills and a polished, professional presence
- Comfort managing multiple priorities in a busy, deadline-driven setting
- A self-directed work style with the ability to collaborate across teams
- Sharp attention to detail and solid time management habits
- An analytical approach to problem-solving with good follow-through
- A habit of spotting issues early and coming to the table with solutions
Background & Experience
- A degree in Accounting, Finance, or a comparable field is preferred, though equivalent work experience is also considered
- At least three years working in collections, ideally within a professional services environment such as law, accounting, healthcare, or insurance
- Quick to pick up new systems and software
- Familiarity with billing platforms and electronic invoicing tools is a bonus
- Solid Microsoft Excel skills and general Windows proficiency
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