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Job Opportunity: Admin Support – Disaster Relief Support (Potential Contract)
Compensation: $27 per hour, depending on previous experience in administrative or claims processing
Location/Schedule: Onsite in Santa Fe, New Mexico
Contract Status/Length: Contingent on award, 6-12 months, with opportunity to extend
Company: Beacon Hill Solutions Group
Beacon Hill Solutions Group is actively seeking several Admin Support’s for a prospective contract supporting disaster recovery efforts related to the Hermit’s Peak/Calf Canyon fires. This role plays a critical part in assessing and processing compensation claims for damages incurred by affected individuals. We’re looking for detail-oriented professionals with a strong grasp of insurance processes and FEMA guidelines who can manage and evaluate third-party claims with accuracy and efficiency.
Key Responsibilities:
- Acting as first point of contact for the FEMA site, accepting applications from families impacted by the disaster.
- Provide program clarity on regulations and eligibility requirements and communicating directly to applicants.
- Working cross functionally with the claim’s reviewers, quality assurance and appeals teams in application guidance.
- Performing routine file management tasks related to the applications to ensure accurate documentation and accessibility.
- Engage with applicants of the program both in person and over the phone as needed.
- Assist processing team in claims processing efforts as needed and directed.
- Perform other duties as assigned.
Requirements:
Minimum Qualifications:
- Administrative experience of at least five years year in a professional office setting.
- Ability to interpret insurance policies and determine appropriate coverage and limitations.
- Strong communication skills, capable of clearly explaining complex policies and decisions to stakeholders.
- Ability to do basic arithmetic-based mathematics.
- Ability to work onsite at the Sante Fe location.
- Ability to work overtime as needed.
- Proficiency in Microsoft Office Suite.
Preferred Qualifications:
- Background in insurance claims processing, damage assessment, or a related field.
- Experience with Xactimate software.
- Familiarity with FEMA programs, including Public Assistance and the Hermit’s Peak Program.
- Prior knowledge of disaster-related eligibility criteria and relevant policies.
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
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