To Apply for this Job Click Here
Dental Treatment and Scheduling Coordinator
Job Description:
We are seeking a Dental Treatment and Scheduling Coordinator to join our dynamic team. In this role, you will be responsible for managing the treatment planning process and coordinating appointments for our dental practice. Your primary duties will include:
Treatment Coordination:
- Collaborating with dentists to create comprehensive treatment plans for patients.
- Educating patients on their treatment options, procedures, and associated costs.
- Ensuring that patients understand their treatment plans and answering any questions they may have.
- Coordinating with insurance providers to verify coverage and obtain pre-authorizations as needed.
- Following up with patients to schedule treatment appointments and answer any post-consultation questions.
Appointment Scheduling:
- Managing the dental practice schedule to optimize efficiency and minimize downtime.
- Scheduling appointments for various dental procedures, including cleanings, fillings, and surgeries.
- Confirming appointments with patients via phone, email, or text message.
- Rescheduling appointments when necessary due to cancellations or emergencies.
- Maintaining accurate patient records and updating treatment plans as needed.
Patient Communication:
- Providing excellent customer service to all patients, both in person and over the phone.
- Addressing patient concerns and resolving any issues related to scheduling or treatment.
- Serving as a liaison between patients and dental staff to ensure a smooth and positive experience.
- Following up with patients after appointments to gather feedback and address any concerns.
Administrative Tasks:
- Performing general office duties, such as answering phones, filing paperwork, and managing patient files.
- Processing payments, verifying insurance information, and coordinating financial arrangements with patients.
- Assisting with billing and coding procedures as needed.
- Maintaining cleanliness and organization in the front office area.
Qualifications:
- High school diploma or equivalent; additional education or certification in dental assisting or office administration is preferred.
- Previous experience working in a dental office or similar healthcare setting is highly desirable.
- Proficiency in dental software systems (e.g., Dentrix, Eaglesoft) and Microsoft Office Suite.
- Excellent communication and interpersonal skills, with a friendly and professional demeanor.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Knowledge of dental terminology, procedures, and insurance practices.
A1089045169CLT_1748633507