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Our client, a medical focused non-profit, is seeking a temporary Call Center Representative to support their team!
About The Job:
Deliver a remarkable service experience to customers for various services.
Respond timely and professionally to inquiries.
Troubleshoot technical issues and diagnose errors on various applications.
Administer the MCAT exam, Medical School Applications (AMCAS), and the Fee Assistance Program (FAP).
Other tasks as assigned.
About you:
2+ years of call center experience is required; 1+ year working in a metric-based environment.
Proficiency in Microsoft Word, Excel, and Outlook.
Organized/detail-oriented with excellent oral/written communication, multitasking, and customer service skills.
Ability to resolve basic technical issues and work independently with minimal supervision.
About the Position:
Pays $20/hr with a potential raise in August.
7-month contract with a potential to extend.
Hours are 9am-7pm.
