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Our client, a medical focused non-profit, is seeking a temporary Call Center Representative to support their team!
About The Job:
* Deliver a remarkable service experience to customers for various services.
* Respond timely and professionally to inquiries.
* Troubleshoot technical issues and diagnose errors on various applications.
* Administer the MCAT exam, Medical School Applications (AMCAS), and the Fee Assistance Program (FAP).
* Other tasks as assigned.
About you:
* 2+ years of call center experience is required; 1+ year working in a metric-based environment.
* Proficiency in Microsoft Word, Excel, and Outlook.
* Organized/detail-oriented with excellent oral/written communication, multitasking, and customer service skills.
* Ability to resolve basic technical issues and work independently with minimal supervision.
About the Position:
* Pays $20/hr with a potential raise in August.
* Potential to qualify for a monthly attendance bonus.
* Temporary, starting early March!
* 7-month contract with a potential to extend.
* Hours are 9am-7pm.
