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Our client, a medical focused non-profit, is seeking a temporary Call Center Specialist to support their team! If you have a bachelor’s degree and strong call center experience, apply now!
About The Job:
- Deliver a remarkable service experience to customers for various services.
- Respond timely and professionally to inquiries.
- Troubleshoot technical issues and diagnose errors on various applications.
- Administer the MCAT exam, Medical School Applications (AMCAS), and the Fee Assistance Program (FAP).
- Other tasks as assigned.
About you:
- 2+ years of call center experience is required; 1+ year working in a metric-based environment.
- A bachelor’s degree is required for this role.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Organized/detail-oriented with excellent oral/written communication, multitasking, and customer service skills.
- Ability to resolve basic technical issues and work independently with minimal supervision.
About the Position:
- Pays $20/hr with a potential raise in August.
- 7-month contract with a potential to extend.
- Hours are 9am-7pm.
A1406296DC-Temp_1771613236