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Our client, a well-known insurance company, is seeking a Facilities Services Assistant I to join their team. This position starts April 28th and is located in Tampa, FL. The role is in-person 5 days/week.
Key Responsibilities:
- Perform duties related to reception/switchboard including call and visitor handling
* Meet, greet and announce visitors in a professional manner
* Ensure visitors are identified in accordance with security procedures. Handle visitors and office space requests as required
* Help to maintain the overall cleanliness and order/organization of the office space
* Provide first line support and guidance for all Facilities Services processes, systems and tools – escalate issues in a timely manner and follow up/track to ensure issues are resolved
o Assists with ad-hoc requests for the office / market
o Monitor the local Facilities Services mailbox, responding promptly to inquiries
* Assist end users with operation of audio visual equipment
* Assist with checking of vendor receipts invoices; monitor and report vendor performance to Facilities Services Specialist
* Work with the Facilities Services Specialist, We Work Management, and outside vendors to arrange for repairs and maintenance of office furnishings, fixtures, equipment and space
* Assisting in activities related to the Freespace monitoring system (checking sensors, battery replacement)
* Assist with Occupational Health and Safety updates (e.g., general space walkthrough for potential hazards)
* Perform other Facilities Services duties as identified by the FSS including special projects
* Escalate questions/concerns to the Facilities Services Specialist
Secondary/Other Responsibilities:
- Physical set up / break down of rooms for meetings
- Track upcoming conference/meeting room bookings
- Organize catered meals and provision of special equipment, as required
- Process inbound and outgoing mail (USPS, FedEx, UPS, and other carriers)
- Escalate questions/concerns to the Facilities Services Manager
Qualifications:
- 2+ years’ experience in a professional office environment providing general office support
* Exceptional customer service skills
* Strong interpersonal skills, and the ability to deal professionally with clients, vendors and colleagues on the phone and in person
* Professional demeaner and appearance
* Ability to adapt to different people, situations and changing priorities with grace and flexibility as well as demonstrating an appropriate sense of urgency
* Reliable and punctual
* Strong organizational skills, with demonstrated ability to multi-task and prioritize
* Knowledge of AV equipment and limited technology in a meeting environment
* A strong focus on detail and accuracy of work
* Strong time management skills
* Ability to communicate openly and effectively both verbally and in writing in business standard English and in local language as appropriate
* Basic knowledge of Microsoft Office suite and Outlook
* Willingness to participate in daily hands-on room set-up, breakdown, clean-up.
* Heavy lifting required – Ability to lift at least 25 lbs.
* May require additional time commitment outside of normal business hours
* High School diploma, certificate or official equivalent
A1412812NY-Temp_1743601075