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Our client, a fast-growing food and beverage manufacturer based in Saddle Brook, NJ, is seeking a Customer Service Representative to join their team. They are looking for a motivated, reliable, and enthusiastic individual to provide support to customers, field teams, and distributors.
About You:
- High school diploma or equivalent required; associate degree preferred
- Strong multitasking skills and the ability to stay organized under pressure
- Excellent verbal and written communication skills
- Proven attention to detail and accuracy in data entry
- Comfortable with basic computer systems and software (e.g., Microsoft Office, order entry systems)
- Ability to work both independently and as part of a collaborative team
- Bilingual in English & Spanish is a plus
- Previous customer service or call center experience is a bonus, but not required
About the Job:
- Answer inbound calls and respond promptly to customer inquiries
- Accurately enter and update customer orders in the system
- Monitor and follow up on order statuses, ensuring timely deliveries
- Address and troubleshoot customer concerns; escalate issues as necessary
- Collaborate with internal departments, field personnel, and distribution partners to coordinate order fulfillment
- Maintain a high standard of professionalism, empathy, and responsiveness in all customer interactions
- Thrive in a fast-paced, ever-changing environment while managing multiple priorities
Our client is seeking an eager and professional individual to join their fast-paced team on a temp-to-hire basis. This is a fully onsite position, five days a week, with a potential permanent salary of up to $55,000 per year. If you’re interested in this opportunity, please apply today with a Microsoft Word version of your resume!
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