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Our client, a security services company in Canton, is seeking a Customer Service Representative to join their team. This is a temporary opportunity and can compensate up to $21/hr. depending on experience. Qualified candidates are encouraged to apply today for immediate consideration!
DUTIES AND RESPONSIBILITIES:
- Key Operation Support: Assist with the cutting, packaging, and shipping of key orders, ensuring accuracy and efficiency.
- Warranty Replacement Support: Facilitate the processing and handling of warranty replacement requests, ensuring timely and satisfactory resolution for customers.
- Additional Tasks: Perform various support tasks as needed to assist the Customer Experience (CX) team, especially during high-volume periods, and adapt to changing priorities and processes.
QUALIFICATIONS:
- Working knowledge of office equipment and computer hardware and peripheral devices
- Basic understanding of customer relationship management software
- Great attention to detail
- High school degree or equivalent
- Ability to work and produce required results without close supervision.
- Excellent oral, written and interpersonal communications skills.
- Strong work ethic and self-starting attitude, ability to work well with a team of professionals.
- Ability to work capably under stress and to juggle multiple tasks within tight deadlines.
- Strong problem-solving skills, interpersonal and teamwork skills.
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