Guest Service Coordinator

Our client, a prestigious higher education institution in Boston, MA, is seeking a Guest Services Coordinator to support its Guest Services team. This is a long-term temporary opportunity offering approximately 14 hours per week, a pay rate of $25/hour, and the chance to work in a professional, customer-focused environment. (Schedule is for Fridays and Sundays, and occasional Saturdays).

Job Responsibilities

• Assist with program check-ins and check-outs
• Support front desk and daily guest services operations
• Respond to participant and visitor requests in person, by phone, and via email
• Provide concierge-style service and problem resolution
• Coordinate with internal departments to support participant needs
• Assist with operational projects and special assignments
• Maintain confidentiality and accurate records

Candidate Qualifications

• Prior customer service, hospitality, front desk, or administrative experience
• Strong communication and interpersonal skills
• Professional, positive, and customer-focused approach
• Ability to remain calm and adaptable in a fast-paced environment
• Strong organizational and problem-solving skills
• Comfortable learning new technology and systems
• Higher education experience is a plus

Ideal Candidate

This opportunity is ideal for a personable and service-oriented professional who enjoys helping others and creating positive guest experiences. The successful candidate will be organized, professional, and resourceful, with the ability to provide exceptional support while managing a variety of responsibilities.

Qualified and interested candidates are encouraged to apply today for immediate consideration.