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A well-established equipment company is seeking a reliable and detail-oriented Customer Support Representative to join its office team. With decades of experience supporting businesses across the region, this locally owned company values professionalism, customer service, and administrative accuracy. If you are looking for an opportunity to grow your customer service and administrative skills, apply today!
Responsibilities:
- Answer incoming phone calls in a professional manner
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Review, maintain, and renew customer equipment agreements
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Manage the billing process for service contracts and maintenance agreements
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Post customer payments to accounts receivable
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Enter service calls and customer orders into the internal computer system
Requirements:
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Previous experience in administrative or customer support
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Strong organizational skills and attention to detail
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Proficiency in data entry and computer systems
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Excellent verbal and written communication skills
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Ability to multitask and prioritize in a small office environment
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