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Our client, a real estate services company, is looking to hire a Temporary Sales Support Administrator. The position is fully remote.
Role sits withing the Customer Contact Center & Engagement team.
Key Responsibilities:
- Manage a dynamic caseload of 375-600 clients with precision and care
- Convert leads into sales by building trust, solving problems, and staying engaged throughout the transaction lifecycle
- Educate customers on program benefits and reward eligibility
- Act as a strategic liaison between customers and real estate agents
- Handle a high volume of calls, emails, and texts with professionalism and urgency
- Drive cross-selling opportunities for ancillary services
- Meet and exceed performance metrics for enrollments, referrals, closings, and satisfaction
- Use a modern tech stack to manage workflows, communications, and reporting
- Proactively follow-up with customers at key milestones to ensure a seamless experience
- Handle escalations with confidence and empathy
What We’re Looking For:
- Thrive in a sales-driven environment and are motivated by performance-based compensation
- Are tech-savvy and comfortable navigating multiple digital platforms
- Communicate with clarity, empathy, and confidence-both verbally and in writing
- Are eager to grow and move up
- Take ownership of their work and are committed to delivering results
- Bring energy and professionalism to every customer interaction
- Someone that is going to have high computer literacy and sale skills
- Needs to be comfortable moving from system to system quickly
Qualifications:
- 2+ years of business experience preferred
- High school diploma required; some college preferred
- Real estate knowledge or experience is a plus
- Bilingual (English/Spanish) is a strong advantage
- Experience in customer service, sales, or call centers preferred
- Strong organizational and multitasking skills
- Consistent, reliable attendance and punctuality
Pay:
- $20/hour
A1425146NY-Temp_1753369070