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A leading global real estate and facilities management firm is seeking a Part-Time Guest Service Agent to support a high-profile client at their Cambridge, MA location. This onsite role runs Monday through Friday, 8:00 AM-1:30 PM (30-minute lunch) and pays $21.50/hour. The position offers the potential for temp-to-perm hire and is ideal for candidates with strong customer service and hospitality backgrounds.
Key Responsibilities:
- Greet and engage employees and visitors, providing an exceptional front-of-house experience.
- Manage visitor check-ins, wayfinding, and general inquiries.
- Support small events including room setup, catering coordination, and basic AV/IT assistance.
- Conduct building walk-throughs, open and escalate work orders, and report safety or security issues.
- Assist with administrative and workplace operations tasks as needed.
Candidate Qualifications:
- Minimum 2 years of customer service experience, ideally in hospitality, reception, or concierge roles.
- Strong interpersonal and communication skills with a polished, professional demeanor.
- Proficiency in Google Workspace and ability to learn building and visitor management systems.
- Comfortable standing for extended periods and assisting in high-traffic areas.
- Warm, proactive, and solutions-oriented attitude with a focus on creating positive experiences.
Qualified and interested candidates are encouraged to apply today for immediate consideration.
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