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We’re looking for a Customer Experience Representative to assist members with health insurance questions. This is a fully onsite Temp-to-Hire role in Addison (ZIP 75244), paying $20/hour, Monday-Friday, 8:00 AM-5:00 PM. Start ASAP and join a team focused on delivering exceptional service!
Job Responsibilities
- Deliver exceptional customer service
- Assist customers with questions about their plans
- Respond to inquiries via phone and email in a professional, friendly manner.
- Accurately document all interactions in the system.
- Maintain a positive attitude and ensure quality service
Job Requirements
- Health insurance background required (customer service or plan support experience preferred).
- Strong communication skills and a customer-first mindset.
- Ability to work onsite Monday-Friday, 8 AM-5 PM.
- Reliable and committed-no job hoppers
- Hardworking, adaptable, and team-oriented.
- No claims experience needed-this role does not involve claims processing or decision-making.
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