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A leading cultural organization headquartered in Chicago is seeking a dynamic Membership Manager to spearhead a growth-driven membership program. The Membership Manager will oversee acquisition, retention, and stewardship efforts, ensuring a best-in-class experience for thousands of members while driving significant revenue growth.
THE ROLE:
- Define and execute a comprehensive membership strategy, including acquisition, renewal, and upgrade initiatives.
- Lead aggressive member acquisition campaigns through onsite sales, direct marketing, and grassroots outreach.
- Collaborate across departments to enhance membership benefits, pricing structures, and engagement opportunities.
- Plan and coordinate member-only events in partnership with the Events team, serving as a public ambassador for the program.
- Oversee departmental budget, including forecasting, reconciliation, and vendor contract management.
- Drive cross-functional collaboration to align membership goals with organizational priorities.
YOU:
- 3-5 years of experience in membership management, sales, or nonprofit development.
- Supervisory experience with proven ability to lead and motivate teams.
- Strong proficiency in CRM systems (NetSuite or Ventrata preferred) and Microsoft Office Suite.
- Ability to maintain confidentiality and exercise sound judgment.
- Creative thinker with a track record of meeting ambitious goals.
- Comfortable working independently and collaboratively in a fast-paced environment.
This organization offers a competitive salary and comprehensive benefits package.
