To Apply for this Job Click Here
A highly respected, top‑performing residential real estate team based in Chicago is seeking a dynamic Director of Operations to serve as the strategic right hand to the Team Leader. The Director of Operations will act as the operational backbone of the business, bringing structure, accountability, and forward momentum to a fast‑paced, high‑visibility environment. This is an in-office role that follows a Tuesday – Saturday schedule and an active Illinois Real Estate License is preferred.
THE ROLE:
- Serve as the primary operational and strategic partner to the Team Leader, ensuring priorities and initiatives are executed seamlessly.
- Manage complex calendars, scheduling, daily workflows, and executive‑level task prioritization.
- Act as a central communication hub, filtering information and ensuring timely follow‑up across all stakeholders.
- Develop, document, and continuously refine standard operating procedures and training materials.
- Monitor KPIs, reporting, and goal alignment to support business growth.
- Support business development and lead management efforts, including CRM optimization and outreach campaigns.
- Execute and oversee marketing initiatives across digital, print, social media, and listing launches.
- Prepare listing presentations, CMAs, and market analyses.
- Provide hands‑on, licensed transaction support throughout the full buying and selling lifecycle.
- Serve as a high‑touch point of contact for clients, reinforcing trust, loyalty, and long‑term relationships.
- Oversee vendors, budgets, and cross‑functional projects from concept through completion.
YOU:
- Active Illinois Real Estate License highly preferred
- 2+ years of real estate experience
- 3+ years in operations, executive support, or business management
- Exceptional organizational, communication, and presentation skills
- Flexible schedule, including availability for evenings and weekends as needed
