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Our client, a prestigious non-profit in the Education space, is looking for a temporary to permanent Admissions Coordinator to support their Director of Global Admissions. This role starts ASAP, with an estimated temp trial period of three months. This is a hybrid role, Mondays and Fridays are remote, and Tuesdays, Wednesdays, and Thursdays in their Midtown East office. The standard daily hours are 9am-6pm, but this person will need to be reachable after hours/ on weekends, and flexible for events and travel (during the temp trial period, there will be limited domestic travel).
Essential Duties and Responsibilities include the following:
- Manage dynamic, multi-time zone executive support and scheduling for the Director of Global Admissions, ensuring seamless coordination amid shifting priorities and competing demands.
- Serve as a key liaison between the Director, program leadership, and external stakeholders worldwide, maintaining professional and culturally attuned communication in all correspondence.
- Handle confidential and sensitive information with discretion, exercising sound judgment in all communications and administrative processes.
- Prepare, reconcile, and manage expense reports and reimbursements for Director of Global Admissions accurately and in alignment with institutional policy and compliance standards.
- Provide operational leadership for planning and execution of key administrative functions, including budgeting support, facilities coordination, catering, transportation logistics, and participant hosting.
- Oversee the development and distribution of event materials, ensuring consistency, quality, and timely delivery for all conferences and presentations.
- Draft and maintain meeting agendas, summaries, and action items to support effective decision-making and follow-through across admissions operations.
- Manage and analyze data within the internal CRM to inform decision-making and enhance candidate, student and alumni engagement.
- Order gift cards for upcoming London and New York interviews in coordination with Director of Global Admissions and CFO
- Proofread, edit, and update materials for the website, presentations, and general office use, ensuring clarity and consistency of voice
- Develop and maintain documentation and collateral material for admissions and marketing use.
- Manage and update contacts across organizational databases for outreach and communications
- Provide support for the planning and execution of recruitment events and activities across global markets.
- Work on various ad-hoc projects as needed in collaboration with admissions and other foundation colleagues
Key Competencies
- Possesses superior customer relations and inter-cultural competency skills.
- Possesses superior detail-oriented organization, independence, and collaboration skills with an entrepreneurial mindset.
- Exhibits strong adaptability and decisiveness in a fast-paced, ever-changing environment.
Key Performance Indicators (KPIs):
- Meet 100% of assigned responsibilities by Director of Global Admissions
- Ensure the Director of Global Admissions and overall admissions team operates at peak effectiveness, evidenced by effectively and efficiently scheduled meetings and deliverables, swift response times, and thorough executive support.
- Effectively and efficiently perform outreach and selection-related responsibilities to support annual admissions cycle staffing and operations
Knowledge, Skills, and Experience:
- Minimum of 3+ years of experience in executive support role with an interest in higher education, non-profit, or start-up environments
- Minimum requirements include a college or university degree in related field or equivalent.
- Strong work ethic, demonstrated professionalism, and a track record of establishing positive relationships especially in multi-cultural environments/context, exercising excellent judgment, diplomacy and discretion
- Capacity to work with alumni, board, staff, university leadership, consultants, and volunteers in a dynamic, results-oriented manner.
- Excellent planning, organizational and project management skills with the ability to manage multiple priorities and deadlines across diverse cross-functional teams with keen attention to detail
- Exceptional verbal, written, and interpersonal communication skills. Strong public speaking skills are necessary
- Experience and expertise with managing programs or projects involving people who may or may not report to you along with the ability to manage up.
- Ability to work independently and collaboratively, demonstrate initiative, think creatively, and facilitate problem-solving.
- Ability to thrive in a fast-paced, team-oriented environment where multi-tasking and competing priorities is the norm.
- Manages difficult or emotional conversations; responds promptly to applicant needs.
- Proficiency with MS office (Word, Excel, Access, PowerPoint), Zoom, Box and Adobe Acrobat tools
- Willingness to embrace new technologies and innovative organizational practices.
Special Considerations:
- This role will require in-person presence at NY Office for a minimum of three days per week, although more in-person engagement may be required during peak times.
- Ability to work nights and weekends for events, cross-border engagement.
- Must be available to travel domestically and internationally (once perm) as assigned to support admissions outreach and selection activities
- Travel expenses will be reimbursed
- We use a variety of work tools including: admissions CRM systems (e.g. Slate), productivity tools (e.g. Box, Zoom), project management systems (e.g., Asana), survey platforms (e.g., Qualtrics, Form Assembly), learning management systems (e.g., Canvas, Blackboard)
Compensation/Benefits:
- 85-95K annual base salary; hourly pay rate while temping in-line.
