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Screening & Identification Technician
Full-Time
Department: Client Services
Primary Location: Farmers Branch, TX 75234
Position Summary
We are seeking a Screening & Identification Technician in Farmers Branch, TX (75234). This role supports workforce screening and identification services for clients throughout the Dallas-Fort Worth area. The position is client-facing and requires professionalism, discretion, and strong attention to detail.
The ideal candidate is dependable, customer-focused, and comfortable working in a fast-paced, process-driven environment while representing the company with integrity.
Key Responsibilities
- Provide professional, in-person support to individuals visiting our facility and scheduled offsite locations
- Perform screening and identification-related services in accordance with company procedures
- Accurately complete documentation and data entry using internal systems
- Prepare materials and documentation for secure processing and shipment
- Print, issue, and manage photo identification credentials
- Deliver onsite support services at client locations as scheduled
- Communicate effectively with internal teams via email, chat, and virtual meetings
- Maintain a clean, organized, and professional facility environment
- Support operational and administrative needs as assigned
Qualifications & Skills
- Strong customer service and interpersonal communication skills
- High attention to detail and accuracy
- Ability to work efficiently in a fast-paced environment
- Basic to intermediate computer skills, including Microsoft Outlook, Teams, and Excel
- Positive attitude with a strong work ethic
- Ability to work independently and collaboratively
Requirements
- High School Diploma or GED (or equivalent experience)
- Valid driver’s license and reliable transportation
- Ability to lift up to 50 pounds
- Ability to regularly open or close the facility during weekday business hours
- Must be authorized to work in the United States
