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Our client, a national insurance brokerage group, is looking for a Temporary Project Coordinator to join their team. This is a 3-6 month assignment and is 100% remote. Hours are 9:00am-5:00pm EST. Compensation is up to $35/hr depending on experience.
Responsibilities:
- Manage and execute a large-scale login/password cleanup project across 120+ agencies
- Work through 5,000+ carrier login issues, including: Logging in and resetting passcodes, updating outdated employee info, troubleshooting login failures, working with the Carrier Relations team to secure new logins where required
- Track progress, maintain structured workflows, and ensure tasks are moving forward
- Communicate with onshore operations teams to gather needed information
- Document steps, maintain spreadsheets or trackers, and convert updates to PowerPoint (nice-to-have)
- Professionally interface with carriers, agency partners, and internal stakeholders
- Troubleshoot web access issues; ensure all portals are updated and functioning
- Work independently while keeping leadership updated on status
Qualifications:
- Strong project management or project coordination background
- Excellent organization and follow-through
- Tech savvy, comfortable using browsers and troubleshooting login issues
- Confident phone and email communication; comfortable calling carriers and agencies
- Ability to work independently and manage a high-volume workflow
- Customer-facing or client-facing experience preferred
A1447810NY-Temp_1776368986