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Our client, a higher‑education institution, is seeking a Temporary Office Assistant to support Housing and Residential Services within a university environment. This is an onsite in Cambridge, working Monday-Friday, 9:00 AM-5:00 PM (35 hours/week), running from April 1 through June 30, and paying $24.75/hour. The position supports graduate and undergraduate housing operations during a high‑volume period and plays a key role in housing assignments, cancellations, sublicensing, and resident communications. Qualified and interested candidates are encouraged to apply today for immediate consideration.
Key Responsibilities
- Manage graduate housing cancellations, renewals, sublicensing, and self‑selection processes
- Communicate with current and incoming residents regarding housing questions and issues
- Track and maintain accurate daily housing data and documentation
- Assist with high‑volume email and phone communications during peak seasons
- Support housing assignments and ticketing systems for graduate and undergraduate housing
- Document processes, policies, and procedures to ensure continuity
- Provide general administrative support to Housing and Residential Services as needed
Candidate Qualifications
- Strong customer service skills and confidence building relationships
- Excellent organizational and time‑management abilities
- Clear written and verbal communication skills
- Ability to work efficiently under pressure during high‑volume periods
- Resourceful, detail‑oriented, and comfortable managing multiple priorities
- Prior higher‑education or housing experience strongly preferred
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