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Our client is a national consulting firm serving the housing industry and they are currently looking to ramp up their Housing Specialist Team. We are seeking office support professionals to assist with reviewing applications for missing or incorrect information, and processing sensitive documents in a timely manner. Other responsibilities may include fielding phone calls of varying degrees of urgency and complexity and bringing each call to resolution with compliance and compassion in mind.
The role:
- Review and process applications from prospective participants, ensuring all information is correctly filled out and accurate
- Communicate with program participants and conducting informational interviews with prospective participants
- Documenting large amounts of data in compliance with program rules
- Using strong communication skills to coordinate between various internal departments
- Using a wide variety of programs and technologies to complete tasks
The candidate:
- At least 1 year of corporate office or retail/hospitality experience with demonstrated advancement in previous roles
- Strong verbal and written communication skills
- Experience using office computer programs, ideally including MS Office, Salesforce, or Yardi
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