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Our client, an outpatient behavioral health organization, is seeking a contract Office Manager to support a small, collaborative team. This fully onsite role is based in Bethlehem, PA and is ideal for a detail-oriented administrative professional who enjoys balancing patient interaction with operational support in a fast-paced healthcare environment.
About You
- 1+ year of administrative experience in a healthcare or patient-facing environment
- Experience with insurance verification and benefits processes
- Familiarity with EMR systems is a plus
- Strong customer service and interpersonal skills
- Highly organized with excellent attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Comfortable handling sensitive information with professionalism and discretion
- Proficient in Microsoft Office and general office systems
About the Job
- Serve as the front-facing point of contact for patients, managing calls, inquiries, and intake coordination
- Complete patient intakes (phone and in-person), including scheduling assessments and follow-ups
- Verify insurance benefits and maintain accurate documentation in the EMR
- Communicate financial responsibilities, collect copays, and assist with payment plans
- Support the admissions process, ensuring all required documentation is completed
- Maintain patient records, including ongoing benefit re-verification
- Coordinate appointment reminders and follow up on missed visits
- Assist with daily deposits and basic financial tracking
- Provide administrative support to the Program Manager and clinical staff
- Maintain office supplies and support overall office operations
This is a full-time, onsite contract role lasting at least three months working Monday through Friday, 8:00 AM – 4:30 PM in Bethlehem, PA, and is paying around $25/hour depending on experience. This role is perfect for an organized and compassionate administrative professional looking to step into a hands-on healthcare environment and make an immediate impact. Apply today with a Microsoft Word copy of your resume!
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