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A reputable company seeking a detail-oriented and resourceful Records Specialist to support claim investigations. The ideal candidate is comfortable conducting outreach, managing multiple requests, and producing clear investigative documentation. This role offers benefits and onsite parking!
Key Responsibilities
- Research, request, and obtain open records from police departments, government agencies, and businesses nationwide
- Conduct medical canvasses to verify pre-existing medical care
- Contact businesses, agencies, and public offices via phone to verify facts and gather supplemental information
- Obtain statements from relevant parties, including law enforcement personnel, when required
- Compile clear, accurate, and well-organized investigative reports
- Manage individual assignments independently while collaborating with team members as needed
- Ensure timely follow-up and completion of record requests
Qualifications
- Strong attention to detail and ability to follow through on requests
- Proficiency with Microsoft Office and online research tools
- Excellent verbal communication skills and confidence speaking over the phone
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Ability to work independently as well as part of a collaborative team
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