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Our client, a national association, is seeking a Member Engagement Coordinator to join their team on a temporary basis in Washington, D.C.
About The Job:
- Serve as a primary customer service contact for conference exhibitors and attendees via email and phone
- Respond to inquiries related to registration, exhibitor logistics, deadlines, and general conference information
- Monitor and manage shared inboxes and voicemail to ensure timely, accurate responses
- Track and escalate complex inquiries to internal teams as needed
- Provide administrative support to Conference Services and Business Development teams
- Maintain and update data in registration systems, Salesforce, and shared documents
- Support exhibitor communications, FAQs, and internal tracking during Annual Meeting prep
About You:
- Strong customer service skills with clear, professional communication
- Excellent attention to detail and organization
- Ability to manage multiple inquiries and tasks simultaneously
- Experience using Salesforce or similar CRM systems
- Comfortable working in Google Workspace (Docs, Sheets, Drive)
- Reliable, responsive, and able to learn new systems quickly
About The Position:
- Start Date: End of May
- Duration: Through November
- $28-$33/hr
- Schedule: Monday-Friday, 8:30am-5:00pm (37.5 hours)
- 100% on‑site
- Metro accessible!
A1457743DC-Temp_1778002516