To Apply for this Job Click Here
Our client, a commercial real estate firm located in Lower Manhattan is looking for a Temp to Permanent Workplace Experience Ambassador to join their team. Role works onsite at a global credit rating agency. This position will start as soon as possible and will operate on an in office schedule between the hours of Monday-Friday, 8am-5pm. Compensation is up to $26-$29/hour depending on experience. Perm rate in line.
Responsibilities:
- Serve as the primary point of contact at reception, warmly greeting all visitors, clients, and employees while maintaining a professional, polished appearance that embodies the firm’s commitment to excellence
- Oversee daily operations of the building and office space, conducting workplace inspections and walk-rounds to maintain the highest standards of cleanliness, functionality, and safety compliance
- Coordinate event setups and room configurations by supervising venue preparation and breakdown, performing risk assessments, managing catering and AV/VC requests, and liaising with security, housekeeping, and vendor teams
- Manage relationships with service providers including cleaning, maintenance, and security vendors to ensure seamless delivery of services and quick resolution of any issues that arise
- Handle meeting room management end-to-end including booking coordination, pre-meeting checks, setup and reset according to specifications, inventory management, and utilization reporting to optimize space usage
- Support office moves, seating arrangements, and space planning initiatives by maintaining accurate floor plans, coordinating with project management and IT teams, and ensuring smooth transitions for employees
- Oversee visitor management protocols including security pass issuance, host notifications, guest escort services, building access coordination, and briefing visitors on emergency evacuation procedures
- Maintain inventory and manage supplies for furniture, equipment, pantry items, and office consumables by monitoring stock levels, processing orders through procurement systems, and ensuring timely replenishment
- Process incoming and outgoing mail, manage package deliveries with tracking and logging, handle printing and binding requests, and coordinate courier pickups as needed
Requirements:
- Minimum 3 years of experience in facilities coordination, workplace services, reception, or a similar front-of-house role within a corporate office environment
- Strong organizational and multitasking abilities with meticulous attention to detail and the capacity to manage competing priorities in a fast-paced workplace
- Excellent communication and customer service skills with the ability to interact professionally and build relationships with diverse stakeholders at all organizational levels
- Proven ability to coordinate effectively across teams including project management, IT, administration, and external vendors to achieve seamless service delivery
- Basic understanding of building systems such as HVAC, electrical, plumbing, and lighting to identify issues and coordinate appropriate maintenance responses
- Proficiency with Microsoft Office suite and workplace management tools, with experience using ticketing or facilities management systems such as ServiceNow or Corrigo
- Demonstrated problem-solving skills with the confidence to respond quickly to issues, make sound decisions independently, and escalate matters appropriately when needed
- Physical capability to lift 30-50 pounds and remain mobile throughout the workday while performing workplace inspections, event setup, and operational tasks
- Experience ensuring compliance with health and safety regulations, conducting risk assessments, and implementing workplace safety protocols in commercial office settings
- Familiarity with space planning software, seating management systems, and tools used for tracking office moves and workspace allocation
- Background in event coordination or hospitality management with experience supporting both intimate meetings and large-scale corporate functions
- Knowledge of procurement platforms such as Amazon Business for ordering supplies, furniture, and equipment efficiently
- Track record of implementing service improvements or innovative solutions that enhanced workplace operations and employee satisfaction
- Experience managing vendor contracts, service level agreements, and performance metrics to ensure quality standards are consistently met
A1461809NY-Temp_1780944946