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Our client, a national non-profit organization, is seeking a Conference Customer Service Coordinator to join their team on a temporary basis in Washington, D.C.
About The Job:
- Serve as the primary point of contact for exhibitor and attendee inquiries via email and phone
- Provide information regarding registration, exhibitor logistics, conference deadlines, and event policies
- Monitor shared inboxes and voicemail and ensure timely responses and follow-up
- Provide administrative support to the Conference Services and Business Development teams
- Maintain records and update information in Salesforce and other systems
- Support exhibitor communications, resource materials, and attendee information
- Assist with internal coordination and preparation of FAQs and template responses
About You:
- Strong customer service and communication skills
- Excellent attention to detail and organizational abilities
- Ability to manage multiple inquiries and priorities simultaneously
- Experience with Google Workspace (Docs, Sheets, Drive)
- Experience with Salesforce or similar CRM systems
- Previous customer support, association, or conference support experience preferred
- Familiarity with AI productivity tools is a plus
About The Position:
- Start Date: ASAP!
- $28-$33/hr
- Contract through November
- 100% onsite in NW Washington, DC
- Schedule: Monday-Friday, 8:30 AM – 5:00 PM (37.5-hour work week)
- Metro Accessible!
A1463948DC-Temp_1782317499