Workplace Experience Ambassador

Location: Dallas, TX 75201 (Onsite)
Schedule: Monday-Friday, 8:00 AM – 5:00 PM
Pay: $20-$25/hr (Contract-to-Hire)

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About the Role

Our client, a leader in the commercial real estate industry, is seeking a Workplace Experience Ambassador to support daily office operations and deliver a high-touch, hospitality-driven experience. This is a highly visible, hybrid role combining front desk support, meeting/event coordination, and workplace operations.

You’ll play a key role in ensuring seamless day-to-day functions-supporting employees, guests, and vendors while maintaining a polished, professional office environment.

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Key Responsibilities

Workplace & Office Operations

• Provide day-to-day support for office operations, ensuring a smooth and organized workplace environment
• Manage work orders and service requests through a ticketing system (e.g., Corrigo or similar CMS)
• Coordinate with vendors and internal teams to resolve issues (badges, access, general requests)
• Order and manage office and pantry supplies, maintaining inventory levels

Reception & Guest Services (2 days/week)

• Serve as the primary point of contact at the front desk, greeting guests and employees
• Manage incoming calls, direct inquiries, and maintain visitor logs
• Deliver a professional, welcoming experience for all visitors and vendors

Meeting & Event Support

• Coordinate conference room scheduling, setup, and breakdown
• Assist with catering setup and vendor coordination for meetings and events
• Support execution of internal meetings and high-profile events

Hospitality & Amenity Support

• Maintain pantry and kitchen areas to high standards
• Assist with in-office catering and amenity services
• Ensure all shared spaces are clean, stocked, and presentation-ready

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Qualifications

Required

• 1-3 years of experience in hospitality, customer service, events, or office support
• Strong communication skills and professional demeanor
• Experience multitasking in a fast-paced environment
• Ability to provide high-level customer service and problem resolution
• Basic Microsoft Office skills (Outlook, Excel, Word)

Preferred

• Experience in a corporate office, conference center, or workplace environment
• Familiarity with ticketing systems (Corrigo or similar)
• Event or meeting coordination experience
• Food service or catering experience
• ServeSafe certification (or willingness to obtain)

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What We’re Looking For

• Strong customer service mindset with a hospitality-first approach
• Ability to manage multiple priorities and stay organized
• Proactive problem-solver with attention to detail
• Comfortable working onsite in a highly visible, client-facing role
• Team-oriented with the ability to collaborate across departments

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Why This Role?

• Opportunity to transition into a permanent role
• Exposure to a professional corporate environment
• Hands-on experience across office operations, events, and facilities support
• Stable schedule with weekday hours