Part Time House Coordinator–Nonprofit

About the Role

We are seeking a compassionate, energetic, and highly personable individual to serve as the face of a welcoming residential hospitality program that supports families navigating serious medical treatment away from home.

This person will play a vital role in creating a warm, comfortable, and supportive environment for guests while also serving as an ambassador within the local community. The ideal candidate is outgoing, resourceful, hands-on, and passionate about building relationships that strengthen community engagement and support.

This is a unique opportunity for someone who enjoys wearing many hats. In this role, you’ll serve as a host, community builder, property coordinator, and guest advocate, helping ensure every family feels cared for while fostering meaningful partnerships throughout the surrounding community.

Position Summary

As House Manager, you will be the primary point of contact for families staying in the residence. You will oversee daily operations, maintain a welcoming and safe environment, coordinate facility needs, and provide exceptional guest support. In addition, you’ll help cultivate community relationships, engage local businesses and organizations, and identify opportunities to increase awareness and support for the program’s mission.

The position is active and hands-on, requiring someone comfortable with both guest-facing responsibilities and property management tasks, including receiving deliveries, stocking supplies, and handling physical duties throughout the home.

We are looking for flexible candidates who can work at least two shifts per week, typically between 9:00 AM and 3:00 PM.

Key Responsibilities

House & Property Management

• Oversee day-to-day operations of the residence.
• Ensure the home remains clean, safe, organized, and welcoming.
• Coordinate maintenance requests and work with vendors as needed.
• Monitor facility issues and respond appropriately to emergencies or alarms.
• Maintain inventory of household supplies and coordinate replenishment.
• Receive, organize, and store deliveries, including lifting and moving boxes up to approximately 30 pounds.
• Conduct guest check-ins, check-outs, and tours for visitors and supporters.
• Maintain accurate guest records and documentation.

Guest Services & Family Support

• Foster a warm, home-like atmosphere for guests and their families.
• Communicate compassionately and professionally with individuals experiencing challenging circumstances.
• Help coordinate family meals and other hospitality-related needs.
• Serve as a trusted and supportive presence during emotional or stressful situations.
• Work collaboratively with staff and stakeholders to ensure a positive guest experience.

Community Outreach & Relationship Building

• Represent the organization within the local community.
• Develop and maintain relationships with businesses, community groups, and supporters.
• Identify partnership opportunities that enhance guest services and community involvement.
• Participate in outreach activities and community engagement initiatives.
• Help connect people and organizations around the organization’s mission and goals.

Volunteer Support (Future Growth Opportunity)

• Assist with volunteer coordination and engagement.
• Provide guidance and support during volunteer activities.
• Help create a positive and rewarding volunteer experience.

Qualifications

• Valid driver’s license and reliable transportation required.
• Prior experience in hospitality, caregiving, social services, nonprofit work, customer service, healthcare, property management, or a related field is preferred.
• Warm, approachable, outgoing personality with strong interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Comfortable engaging with community members and building relationships.
• Organized, dependable, and detail-oriented.
• Ability to handle sensitive and emotionally charged situations with empathy and professionalism.
• Proficient with basic technology and Google Workspace applications.
• Capable of performing light physical duties, including lifting, carrying, and organizing supplies.

What We’re Looking For

We’re less focused on finding someone with the most years of experience and more interested in finding someone with the right energy, attitude, and presence. The ideal candidate is:

• Warm, engaging, and naturally welcoming
• Energetic and highly personable
• Resourceful and proactive
• Comfortable with hands-on responsibilities
• Passionate about helping others
• Skilled at relationship building and community engagement
• Excited to create meaningful experiences for guests and supporters