Temporary Patient Services Coordinator

Our client, a growing home healthcare organization, is seeking a Temporary Patient Services Coordinator to join their team in Middleton, MA. This hybrid opportunity offers $22/hour, is expected to last 3+ months, and follows a Monday-Friday 9:00 AM-5:00 PM schedule. This position serves as a key liaison between patients, clinicians, and office staff, coordinating high-volume scheduling activities while supporting day-to-day administrative operations in a fast-paced healthcare environment.

Key Responsibilities

• Coordinate and manage patient visits, referrals, and clinician schedules to ensure continuity of care and proper staffing coverage.
• Prepare and maintain weekly and weekend schedules while communicating changes and updates to clinical staff.
• Monitor caseloads, scheduling needs, and staffing levels, escalating concerns to leadership as needed.
• Serve as a primary contact for scheduling inquiries from patients and clinicians, resolving issues and routing clinical questions appropriately.
• Manage front desk responsibilities, including greeting visitors, answering phones, and supporting office operations.
• Assist with onboarding activities, orientation preparation, and administrative support for new hires.
• Perform data entry, reporting, records management, inventory tracking, and other administrative duties.
• Maintain patient confidentiality and ensure compliance with HIPAA and organizational policies.

Candidate Qualifications

• Associate’s degree or equivalent combination of education and related experience required; Bachelor’s degree preferred.
• At least 1 year of healthcare administrative, medical office, scheduling, or administrative assistant experience.
• Experience with high-volume scheduling and care coordination in a healthcare environment strongly preferred.
• Advanced proficiency with Microsoft Office, particularly Outlook, Excel, and Word.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and relationship-building skills, with the ability to work closely with clinicians, patients, and internal teams.
• Experience with healthcare systems, EMRs, or medical office administration preferred.
• Positive, team-oriented approach with strong attention to detail and accuracy.

Qualified and interested candidates are encouraged to apply today for immediate consideration.