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Our client, a respected labor union representing both blue-collar and white-collar workers throughout the region, is seeking a Temporary-to-Hire Part-Time Administrative Assistant to join their team onsite in Charlestown, MA. This opportunity offers $29/hour, free onsite parking, and a Monday-Friday schedule from 8:30 AM-4:30 PM (35 hours per week with a 1-hour unpaid lunch). This position serves as a key point of contact for members while providing customer service, administrative support, and day-to-day office coordination in a busy, service-oriented environment.
Key Responsibilities
- Serve as the first point of contact for members, visitors, and callers, providing professional and courteous assistance.
- Handle incoming calls, walk-in inquiries, and member requests while delivering exceptional customer service.
- Draft letters, correspondence, and other administrative documents.
- Maintain accurate records and assist with administrative projects and daily office operations.
- Utilize Microsoft Office, including Outlook, Excel, and Word, for communication, reporting, and documentation.
- Manage multiple responsibilities and changing priorities while maintaining accuracy and attention to detail.
- Handle confidential and sensitive member information with discretion and professionalism.
Candidate Qualifications
- 3-5 years of administrative, office support, or customer service experience.
- Strong proficiency in Microsoft Office, particularly Outlook, Excel, and Word.
- Excellent verbal and written communication skills with a professional, customer-focused demeanor.
- Strong organizational skills with the ability to multitask and manage competing priorities.
- Comfortable working in a fast-paced environment with changing needs and priorities.
- High attention to detail with the ability to maintain strict confidentiality.
Qualified and interested candidates are encouraged to apply today for immediate consideration.
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