Inside Sales Support / Order Entry

Position Overview

A leading organization in the Charlotte area is seeking an Account Manager I – Inside Sales Support / Order Entry professional to support its advertising and sales operations team. This position will be responsible for accurately entering and maintaining advertising orders, monitoring schedules, and providing day-to-day operational support to Account Executives and internal business partners.

The ideal candidate will be highly detail-oriented, organized, and comfortable working in a fast-paced environment where accuracy and timely order processing are critical. This is an excellent opportunity for someone looking to build experience within advertising operations, sales support, account coordination, or order management.

Key Responsibilities

• Coordinate the accurate and timely entry of advertising orders and schedules across multiple markets.
• Review order information for completeness and accuracy before processing.
• Monitor advertising schedules and exception reports to identify potential delivery issues.
• Partner with Account Executives to address schedule discrepancies and help recover missed advertising opportunities.
• Provide ongoing administrative and operational support to Account Executives and Sales Management.
• Communicate advertising operations processes and capabilities to internal and external customers.
• Track advertising materials and maintain accurate records for both electronic and supporting order documentation.
• Assist sales and technical teams with identifying and resolving advertising schedule delivery issues.
• Ensure the appropriate advertising copy and materials are correctly associated with each order.
• Maintain accurate, organized records within the company’s advertising traffic and order-management systems.

Qualifications

• Previous experience in order entry, sales support, account coordination, customer service, administrative support, or a related field is preferred.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Comfortable working with multiple deadlines and priorities in a fast-paced environment.
• Ability to collaborate effectively with sales, operations, and technical teams.
• Proficiency with computer-based order entry, data entry, or business systems.
• Ability to work onsite Monday through Friday, 8:00 AM-5:00 PM.