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Our client, a growing company in the healthcare industry, is seeking a Medical Secretary to join their team on a contract to permanent basis.
About The Position:
- Pay: $19.25 – $21.00 an hour
- Start Date: ASAP!
- Contract to Permanent Opportunity
- Fully onsite in Washington, PA
- Free parking
- Schedule: Monday through Friday 8AM-5PM
About The Job:
- Provide a warm, professional welcome to patients, helping maintain a comfortable, respectful, and supportive environment.
- Coordinate and schedule patient appointments through the electronic health record (EHR) system while providing clear and courteous assistance.
- Confirm insurance eligibility and coverage, including Medicare and commercial insurance plans, while maintaining complete and accurate documentation.
- Facilitate patient check-in and check-out, ensuring intake forms and required paperwork are completed properly.
- Handle multi-line phone calls professionally, answer patient inquiries, and route calls to the appropriate staff members.
- Update and maintain confidential patient records in accordance with HIPAA requirements and privacy standards.
- Provide support with billing-related functions, including insurance processing, payment collection, and basic account follow-up.
- Perform day-to-day clerical duties, including filing, data entry, document organization, and maintaining efficient office systems.
- Partner with clinical and administrative staff to coordinate patient needs, maintain efficient workflow, and support a positive patient experience.
About You:
- Experience providing administrative support within a healthcare or medical office environment; behavioral health exposure is a plus.
- Comfortable working with EMR/EHR systems, such as Tebra or similar platforms.
- Excellent interpersonal and communication skills, with a friendly, welcoming, and professional approach when speaking with patients over the phone.
- Understanding of HIPAA requirements and the importance of safeguarding confidential patient information.
- Experience with insurance verification, billing support, and related administrative processes.
- Strong attention to detail with excellent organizational and time-management skills.
- Comfortable managing multiple phone lines and balancing responsibilities in a fast-paced office setting.
- Able to take ownership of daily responsibilities, prioritize tasks, and work effectively with minimal supervision.
If you are looking to continue building your administrative career with a growing company, apply today with an updated copy of your resume!
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