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This is a 40-hour-per-week temporary Image Service Center Representative position in Boston, MA with a large healthcare/hospital organization. The role runs through 02/06/2027, with Monday-Friday day-shift options of 7:00 AM-3:30 PM, 8:30 AM-5:00 PM, or 11:00 AM-7:30 PM. Parking is not available. Pay is $18.80/hour.
Responsibilities:
- Process, retrieve, upload, transfer, and electronically file patient imaging and radiology reports.
- Upload outside imaging into PACS for radiologist review, comparison, and secondary reads.
- Create and distribute CDs/DVDs containing patient imaging as requested.
- Coordinate imaging requests between internal departments and outside healthcare facilities.
- Retrieve prior patient imaging to support radiologists and timely patient care.
- Work within systems including EPIC, Sectra, Care Everywhere, Powerscribe, Life Image, and Powershare.
- Answer phones, route calls, take messages, mail reports, and perform general clerical duties.
- Provide customer service to patients, physicians, radiologists, and other medical center staff.
- Maintain patient privacy and follow hospital safety, infection-control, and service standards.
Qualifications:
- High school diploma or GED required.
- Prior experience is not required; approximately one month of on-the-job training is provided.
- Comfortable using computers and learning multiple healthcare/imaging systems.
- Strong organization and attention to detail when handling patient records and imaging.
- Professional communication and customer service skills when interacting with patients, physicians, and hospital staff.
- Ability to handle confidential patient information appropriately.
Qualified candidates encouraged to apply for immediate consideration.
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