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This temporary Account Representative position pays $21/hour, working Monday through Friday, 9:00 a.m.-5:00 p.m. The assignment is expected to last 3+ months with a home healthcare organization specializing in patient-centered care and complex mental health populations. This role is ideal for someone interested in healthcare who is detail-oriented, dependable, and comfortable managing provider follow-up and documentation.
Key Job Responsibilities:
- Send, receive, track, and follow up on physician orders and plan-of-care documentation.
- Manage an assigned group of provider accounts and document outreach activity in a CRM.
- Coordinate with physician offices and clinical staff to ensure timely completion of patient documentation.
- Educate referral sources on order-return procedures and electronic signature tools.
- Perform accurate data entry and maintain organized records while protecting confidential patient information.
- Identify trends and opportunities to improve departmental processes.
- Participate in required team meetings and collaborate with internal departments.
Candidate Qualifications:
- 1+ year of experience in a business environment.
- Healthcare experience strongly preferred.
- Strong attention to detail, organization, and follow-through.
- Data entry experience and ability to manage multiple priorities.
- Strong written and verbal communication and customer service skills.
- Comfortable learning new systems and processes.
- Microsoft Excel proficiency.
- CRM experience, such as Salesforce, preferred.
- Associate’s degree or equivalent experience required; bachelor’s degree preferred.
- Ability to handle sensitive information and maintain HIPAA compliance.
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