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We are working with an amazing healthcare company, and they are seeking a detail-oriented, process-minded Talent Operations Specialist to support Talent Acquisition and HR Business Partner operations. This role is ideal for someone who enjoys turning complex people processes into clear, consistent, scalable ways of working while creating a positive experience for recruiters, hiring leaders, employees, and candidates. You’ll manage operational initiatives from planning through launch and adoption, use data to identify opportunities for improvement, and partner cross-functionally with Talent Acquisition, HRBPs, Operations, Finance, and Legal departments.
Key Responsibilities
- Lead Talent Acquisition and HRBP operational initiatives from scoping and planning through stakeholder alignment, launch, adoption, and post-launch measurement.
- Manage key hiring workflows, including requisition intake and approval, interviews, offer routing, pre-boarding, and the transition to onboarding.
- Create and maintain SOPs, standards, and process documentation across multiple business entities.
- Produce recurring reporting on pipeline health, time-to-fill, offer and acceptance trends, requisitions, and headcount, translating data into actionable insights.
- Identify process gaps, determine root causes, and implement sustainable improvements.
- Coordinate hiring events and cohort hiring cycles, including capacity planning, interviewer coverage, candidate flow, day-of execution, and post-event reporting.
- Support recurring HRBP programs, including performance management, organizational data requests, and cross-entity program logistics.
- Partner with HR Systems and Operations to define business requirements, test changes, train users, and improve how Talent Acquisition and HRBP teams use talent tools.
- Monitor data quality, investigate issues, and improve the processes that contribute to data accuracy.
- Maintain recruiting and employment records and documentation in accordance with applicable compliance standards, partnering with HR Systems and Operations and Legal.
- Provide day-to-day operational support to recruiters and HRBPs on processes and reporting.
- Identify opportunities to standardize, automate, simplify, or eliminate work and help build the case for change.
- Perform other duties as assigned.
Qualifications
- Bachelor’s degree or an equivalent combination of education and experience.
- 3+ years of experience in talent operations, recruiting operations, HR operations, or program/project work supporting a people function.
- Demonstrated ability to manage projects end to end, balance multiple workstreams, align stakeholders, meet deadlines, and measure adoption.
- Experience owning operational processes from design and documentation through rollout and ongoing execution.
- Strong Excel skills with the ability to combine information from multiple sources, analyze operational data, and communicate clear recommendations.
- Strong written communication skills, particularly in developing SOPs, standards, and process documentation.
- Functional power-user experience with an applicant tracking system; Lever experience is preferred. System configuration or administration experience is not required.
- Experience supporting multiple business entities, brands, or employee populations, with sound judgment about when processes should be standardized or differentiated.
- Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint, as well as Teams, with the ability to learn new systems quickly.
- Ability to work independently with general supervision, prioritize competing needs, and escalate issues with a recommended path forward.
- Strong discretion when handling confidential employee, compensation, and candidate information.
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